Domino System Monitoring

Friday 2nd December, 2005
We had a visit from HPQ yesterday to discuss implementation of HP OpenView for enterprise monitoring. I attended to head up the Notes team and discuss how Domino and OV integrated. So what was the account managers first question to me?

Was it:

a) How large is your infrastructure?
b) How many users do you have?
c) On which OS platform do you run Domino?
d) Which version of Domino are you running?
e) Something else...

Answer below:



The actual question he asked was "do you have any plans to migrate to Exchange?".

Now can anybody tell me the relevance of that in this conversation? Clearly he was very familiarised with how well OV integrated with Exchange, he mentioned it 4 or 5 times during his brief presentation, but to ask such a question was hardly a way to an easy sale. Can I run my Notes apps in Outlook now? No. Are they easy to migrate? No chance.

I'm kinda guessing at this point that perhaps Tivoli own this section of the market. Does anybody have any experience of integrating Domino with any enterprise monitoring tools? Would be great to hear from you.

Ah...you're wondering how I answered his question? Well, with a question of course..."do you have any case studies of where you have implemented OpenView with a Lotus Notes/Domino environment?". Of course he did, but we'll 'take it offline' and he'll follow up later in the week to discuss. I'm looking forward to this!

  1. 1) John Baxter Said: (02/12/2005 11:28:46 GMT) Gravatar Image
    Domino System Monitoring

    Ben,

    I reviewed the HP Openview solution to manage Domino which required an add-in from a company called { Link } It seemed useful for integrating a Domino environment into a full HP OV managed environment, where you may want non-Domino specialists to be able to perform basic server management tasks, alerts, etc in a common presentation with other infrastructure services. I wasn't impressed that it could do anymore than what was available within Domino and for the price I would go for more value add tools for Domino e.g. ServerAdmin+ / DYS Analytics, etc. We also specifically looked at it for reporting stats, and again nothing we couldn't get from Domino directly, and seemed to require a greater level of effort to produce reports. My take is that if you have a large environment and you need to standardise at a service desk level for infrastructure support analysts/engineers and managing SLA's then great, if not don't bother, there are better Domino management tools that add value available.

  2. 2) Richard Schwartz Said: (02/12/2005 13:13:42 GMT) Gravatar Image
    Domino System Monitoring

    Nothing new. Sour grapes over the fact that Lotus used to have a product called NotesView which was implemented on top of OpenView but that product is long gone, and of course Domino itself used to run on HP-UX but not since before ND6. (I can't remember whether 5 still ran on HP-UX.) Even well before that, HP had migrated from Notes to Exchange internally and was pretty much openly hostile to Notes out in the field.

  3. 3) Neil Said: (02/12/2005 13:19:38 GMT) Gravatar Image
    Domino System Monitoring

    Its funny, a "client" of mine was putting in a new HelpDesk, and they were asked the same question, it seems some vendors still assume that Exchange is the only choice.( or more likely the one they have more experience with)

    With a lot of these Vendors they tend to not have a lot of experience with Notes, becuase either the code Notes product covers the requirement, or Notes users by a Notes solution.

  4. 4) Mike Said: (02/12/2005 13:35:04 GMT) Gravatar Image
    Domino System Monitoring

    We've got the nWorks layer to report to our HPOV and we are less than pleased with nWorks. On our Windows platform server it is okay -- but again, doesn't really provide much that probes don't. On our AIX boxes nWorks has been very unstable and unreliable -- and their support seems pretty clueless about AIX. Almost like we're their only AIX customer. Email me and I'd be happy to give you more details on our nWorks experiences. I would not recommend nWorks. We will be dropping nworks in the near future and writing our own scripts and probes & such and feel we'll be better off.

  5. 5) Mike Said: (02/12/2005 13:38:18 GMT) Gravatar Image
    Domino System Monitoring

    BTW -- if you do find a good solution that integrates with HPOV I'd love to hear about it! We've been looking for a while now for an nWorks replacement and have been coming up empty -- leading to our 'roll our own' strategy.

  6. 6) Tony Kelleran Said: (02/12/2005 19:41:01 GMT) Gravatar Image
    Domino System Monitoring

    I know of a large Domino shop that still uses Notesview! :)

  7. 7) Brian Benz Said: (03/12/2005 01:37:56 GMT) Gravatar Image
    Domino System Monitoring

    I can relate - you inspired me to write about my own HP "experience" a few years back. ah, sweet memories... ;)

    { Link }

  8. 8) Mr D Said: (04/12/2005 10:39:55 GMT) Gravatar Image
    Domino System Monitoring

    Ever look at NetIQ? it has limited integration with Notes , but it met the basics. It was very handy for trending and alerting.

    I noticed that nobody has mentioned stats and events :-) I'm still searching for an application that will tell me what resources a specific agent / design element uses.

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