Passport Advantage Email Response

Wednesday 19th January, 2005
Dear Ben,

thank you for contacting the eCustomer Care Team. I am sorry that trying to
sign onto the Passport Advantage Site, has been an inconvenience.

Can you first of all confirm that the Customer Site number you are trying
to sign on is: xxxxxxxxxxxxxx.

You are listed as the Primary Contact for this Site.
However, your e-mail address seems to have been inserted wrongly into the
account information, and this could be the reason why you have not heard
anything from us.
I have sent a request to have this changed to: xxxxxxxxxxxxxxxxxxxx

I will be happy to send you the registration details, but please provide me
with a fax number as part of the details can be faxed only.

Kind regards,

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